Handcrafted Fine Jewellery since 1991
Our History
Chris Thompson first established a workshop design business in 1991 for appointment only customers and moved to open Jewellers Bench in St Heliers in 1995. From the beginning our aim has been to produce beautiful handcrafted fine jewellery, that is made to last a lifetime. Our team of goldsmiths, using traditional and modern techniques, have unwavering attention to quality and style.
Lifetime Warranty and Our Customer Care Plan
We always aim to exceed customer expectations and have delighted in doing so over the years. We have the philosophy of quality and a commitment to excellence.
Our artisans work to precision so that every item is crafted to the highest standard. This means that, outside the normal wear and tear of products, we give a lifetime warranty on all jewellery made by us.
This warranty is backed by our Customer Care Plan
- Lifetime of free cleaning, polishing, and checking on all jewellery purchased from us. (No appointment necessary, come into our showroom to take advantage of this service).
- One complimentary ring sizing (valid for 12 months from date of purchase)
- Free annual claw checking and quote if any repairs are needed
Our Diamonds
Diamonds come in a variety of different shapes and are a great way to express your individual style.
At Jewellers Bench we specialise in sourcing top quality diamonds and only source our stones from trusted suppliers. We will present you with a selection of diamonds with a range of carat sizes, colour, and clarity. We can then talk through your options and help you select the best stone available, and within your budget.
Diamonds are hardest natural substance found on earth and is the only gemstone made from just one element – carbon. Most diamonds found in nature, were formed 1 to 3 billion years ago due to extreme heat and pressure, hundreds of miles below the surface of the earth.
At Jewellers Bench we pride ourselves in taking the utmost care in ensuring all diamonds that we select are of exceptional quality. In discerning an excellent stone, consider the 4 x C’s:
Diamond Cut
The cut grade of a diamond refers to how well-proportioned the dimensions of the diamond are, and how these surfaces, or facets, are positioned to create sparkle and brilliance. The proportions, symmetry, and finish of the diamond is of utmost importance. The better the cut of a diamond, the more it will sparkle. At Jewellers Bench we believe that cut is the most important factor to consider when purchasing a diamond.
Diamond Colour
At Jewellers Bench we specialise in sourcing top quality diamonds and only source our stones from trusted suppliers. We will present you with a selection of diamonds with a range of carat sizes, colour, and clarity. We can then talk through your options and help you select the best stone available, and within your budget.
Diamonds are hardest natural substance found on earth and is the only gemstone made from just one element – carbon. Most diamonds found in nature, were formed 1 to 3 billion years ago due to extreme heat and pressure, hundreds of miles below the surface of the earth.
At Jewellers Bench we pride ourselves in taking the utmost care in ensuring all diamonds that we select are of exceptional quality. In discerning an excellent stone, consider the 4 x C’s:
Diamond Clarity
As diamonds are natural stones, almost all diamonds have inclusions, small imperfections within or on the surface of the diamond. These imperfections are formed while in the ground and are unique to each stone, similar to a fingerprint.
The highest clarity rating for a diamond is an ‘F’, meaning that it is flawless and these are extremely rare to ‘included’ meanings that inclusions are visible to the naked eye.
Diamonds Carat
The carat is a unit of measurement used relative to weight of the diamond. A one carat diamond is equal to 0.200 grams of diamond, so that a 5-carat stone weight 1 gram. However, not just the weight but the proportions of a diamond will impact the brilliance of the stone.
A well-proportioned, and well-cut stone will fire brilliance. If a diamond is cut with deep proportions, it may look dull and appear smaller than other diamonds but have the same carat weight of ideal proportions. Diamonds that have shallower proportions than the ideal, will appear larger in diameter but lack ‘presence’ as the cut allow them to ‘leak’ light. The below diagram gives a guideline to the approximate size and weight of a diamond.
Delivery
Jewellery Bench offers complimentary shipping within New Zealand, all delivers are made using Courier Post
All items will be delivered to you in Jewellers Bench packaging ready to be presented as a gift.
Delivery within New Zealand take 1 – 5 working days
Please be aware all deliveries will require a signature and photo ID, so it will pay to keep this in mind when giving us your delivery address.
Returns Policy
At Jewellers Bench we want to ensure you are totally happy with your purchase, and to ensure the item may be returned within 14 days of receiving the good for exchange if you are not completely happy with your purchase.
All returned items must be unworn and undamaged and retuned in the original packaging and boxes as well as any certificates that may have been included. All returns are subject to inspection before an exchange can proceed.
Please note we cannot offer an exchange on special order items; this includes engraved jewellery and any jewellery that has been altered in any way for the customer.
Please wrap good securely. We request any returns to be sent using a signature required service, we advise you to insure the item for the full amount and keep your receipt as proof of delivery. The item is your responsibility util it reaches us safe and sounds. We cannot accept responsibility for any items lost or stolen in transit.
Jewellery Bench will pay for any return shipping should the good be faulty or the result of our error. Otherwise, return shipping costs will be at the purchaser’s expense.
To arrange a return please email us at info@jewellersbench.co.nz to advise us you are sending your purchase back and your reason for return.
Please send all items to the following address:
C Thompson
45 St Heliers Bay Road
St Heliers
Auckland 1071
Phone 09 575 7830
(Please note: Do NOT address to Jewellers Bench)